Last updated: 21st March, 2026
These Terms of Service (hereinafter referred to as the "Terms of Service") govern your access to and use of the Dragonfly website located at www.madebydragonfly.com, including all associated subdomains, microsites, mobile applications, and any related services linked to www.madebydragonfly.com by Dragonfly Technologies Ltd., its subsidiaries, affiliates, and international counterparts (collectively, the "Site", or the "Service"). This Site is the exclusive property of Dragonfly Technologies Ltd. ("Dragonfly," "we," "us," or "our") and its licensors, and is protected by applicable intellectual property laws, including but not limited to copyright, trademark, and trade secret laws.
BY ACCESSING, BROWSING, OR OTHERWISE USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL OF THE PROVISIONS CONTAINED IN THESE TERMS OF SERVICE, YOU ARE EXPRESSLY PROHIBITED FROM USING THIS WEBSITE AND MUST DISCONTINUE USE IMMEDIATELY.
Dragonfly reserves the right to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account password and for any activities or actions under your account.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use.
You may not use a name or trademark that is subject to any rights of another person without appropriate authorization.
If you wish to purchase any product or service made available through the Dragonfly website ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.
All prices are listed in NGN unless otherwise specified.
We accept major credit cards and other payment methods as indicated during checkout.
You represent and warrant that you have the legal right to use any payment method(s) in connection with any Purchase.
All purchases are final unless otherwise stated in our Refund Policy.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price, or suspected fraud.
Prices are subject to change without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
In the event a product is listed at an incorrect price due to typographical error, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.
When you purchase or download software from our Site, you are purchasing a licence to use that software, not the software itself. All software is protected by copyright and other intellectual property laws.
You are granted a non-exclusive, non-transferable, revocable licence to use the software for personal or business purposes as indicated.
You may not copy, modify, distribute, sell, or lease any part of our software.
You may not reverse engineer, decompile, or disassemble any software obtained through our Service.
Licence keys are for single-user use only unless otherwise specified.
You are responsible for maintaining the security of your licence keys.
We want you to be satisfied with your purchase. If you are not completely satisfied, we offer the following refund options:
If you are not satisfied with your purchase, you may request a full refund within 30 days of the purchase date.
To request a refund, please contact our support team with your order number and reason for the refund.
Refunds will be processed to the original payment method within 5-10 business days.
Software that has been fully downloaded and activated for more than 30 days.
Subscription services after the first billing cycle.
Custom or enterprise solutions.
Promotional or discounted items marked as "final sale."
Right to Disclose Information: Dragonfly reserves the right to disclose any information we collect about you, including but not limited to your identity, account details, usage data, and transaction history, if we determine, in our sole and absolute discretion, that such disclosure is necessary or appropriate for any of the following purposes:
(a) Investigations and Complaints: To investigate, respond to, or resolve any complaint, claim, or inquiry regarding your use of the Website or any services affiliated with Dragonfly;
(b) Enforcement of Rights: To identify, contact, or initiate legal action against any individual or entity who may be causing injury to, interfering with, or threatening the rights, property, or safety of Dragonfly, our affiliates, licensors, customers, or any other users of the Website;
(c) Legal Compliance: To comply with any applicable law, regulation, legal process, subpoena, court order, or governmental request;
(d) Permitted Disclosures: When we determine that applicable law requires or permits such disclosure, including but not limited to sharing information with law enforcement agencies, regulatory authorities, or other government entities;
(e) Fraud Prevention: To exchange information with other companies, organizations, and governmental agencies for the purposes of fraud protection, credit risk reduction, and prevention of unauthorized transactions; and
(f) Protection of Interests: To protect the legitimate business interests, legal rights, or property of Dragonfly, our users, or the public.
This Website and its original content, features, and functionality are and will remain the exclusive property of Dragonfly and its licensors. This Website is protected by copyright, trademark, and other laws of both the Federal Republic of Nigeria and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Dragonfly.
If you believe that any material on our Service infringes upon your copyright, please notify us via email at feedback@madebydragonfly.com immediately. We will respond to all such notices and take appropriate action.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of information in accordance with our Privacy Policy.
We process personal data in accordance with applicable data protection laws.
You have the right to access, correct, or delete your personal data.
We use cookies and similar technologies as described in our Cookie Policy.
International users consent to the transfer of their data to the Federal Republic of Nigeria.
Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
You further acknowledge and agree that Dragonfly shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
We do not warrant that the Service will function uninterrupted, secure, or available at any particular time or location.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations.
Any material downloaded or otherwise obtained through the use of the Service is accessed at your own discretion and risk.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRAGONFLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
YOUR USE OR INABILITY TO USE THE SERVICE;
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
ANY CONTENT OBTAINED FROM THE SERVICE;
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
You agree to defend, indemnify, and hold harmless Dragonfly and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
Your use and access of the Service;
Your violation of any term of these Terms;
Your violation of any third-party right, including without limitation any copyright, property, or privacy right;
Dragonfly may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use some of our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect.
If you have any questions about these Terms, please contact us:
Email: feedback@madebydragonfly.com